Class Connect Privacy Policy

Effective Date: 16 June 2024

This Privacy Policy describes how Class Connect ('we', 'us', or `'our`') collects, uses, discloses, and protects your personal information when you use our website located at www.classconnect.sg (the `'Website`'). By accessing or using the Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information you provide directly to us, information collected automatically, and information from third-party sources.

1.1 Information You Provide

• Account Information: When you create an account, we collect your email address.
• Social Media Information: If you choose to register or log in using social media authentication (e.g., Google, Facebook, Apple, X), we may collect your public profile information from the respective social media platform, such as your first and last name, email address, and profile picture. The information we collect is subject to the privacy settings you have established with the social media platform.
• Search Queries: We collect the search terms you enter when using our search functionality.
• Payment Information: If you subscribe to a paid plan, we use Stripe, a third-party payment processor, to process your payments. We do not store your credit card or other payment information. Stripe's privacy policy is available athttps://stripe.com/privacy.

1.2 Information Collected Automatically

• Usage Data: We collect information about your interactions with the Website, such as the pages you visit, links you click, and features you use.
• Device Information: We collect information about the device you use to access the Website, such as your IP address, operating system, browser type, and device identifiers.
• Log Data: We automatically collect log data, which may include your IP address, browser type, operating system, referring/exit pages, date and time stamps, and clickstream data.

1.3 Information from Third-Party Sources

• Analytics Providers: We use Google Analytics to collect and analyze usage data to improve the functionality and performance of the Website. Google Analytics uses cookies and similar technologies to collect and track information. For more information about Google Analytics' privacy practices, please visit the Google Privacy & Terms web page:https://policies.google.com/privacy.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Maintain the Website: To provide you with access to the Website and its features, including searching listings within our database.
• To Improve and Personalize Your Experience: To personalize your experience on the Website, such as remembering your searches and saved preferences.
• To Process Transactions: To process your subscription payments and generate invoices using Stripe.
• To Communicate with You: To send you important information about the Website, changes to our terms, conditions, and policies, and to respond to your inquiries.
• To Analyze and Improve the Website: To analyze usage patterns, identify areas for improvement, and enhance the functionality and performance of the Website.
• To Protect Our Rights and Interests: To protect the security and integrity of the Website, prevent fraud, and comply with legal obligations.

3. Disclosure of Your Information

We may disclose your information to the following categories of recipients:

• Service Providers: We may share your information with third-party service providers who assist us in providing and maintaining the Website, such as Kinde (authentication provider), Supabase, Google Analytics and Stripe (payment processing). This is not an exhaustive list and we may engage other providers from time to time.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or subpoena.
• Protection of Rights: We may disclose your information to protect the rights, property, or safety of ourselves, our users, or others.

4. Account Deletion

You have the right to request the deletion of your account and associated personal information. To request account deletion, please contact us atcontactus@classconnect.sg. We will process your request within a reasonable timeframe. Please note that deleting your account will permanently remove your data from our systems, and you will lose access to your account and any associated content.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Children's Privacy

The Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please email us, and we will take steps to delete such information.

7. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. By using the Website, you consent to the transfer of your personal information to these countries.

8. PDPA Compliance

We are committed to complying with the Personal Data Protection Act 2012 (PDPA) of Singapore. We will collect, use, disclose, and protect your personal information in accordance with the PDPA.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the `'Effective Date`' at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, you may reach us at:contactus@classconnect.sg